Alabaster-based K&S Plumbing Services wins top contractor award
Published 1:21 pm Wednesday, October 13, 2021
By MEG HERNDON | Staff Writer
ALABASTER – Alabaster-based K&S Plumbing Services LLC was named a Top Contractor by HomeServe USA at HomeServe’s sixth Annual Contractor Conference.
The Annual Contractor Conference recognized the hard work and performance of HomeServe’s leading contractors from across the country.
“K&S Plumbing Services, LLC began its partnership with Homeserve USA in 2014,” K&S Plumbing said in a prepared statement. “We are a family-owned business based out of Shelby County, and joining the HomeServe team has unquestionably been the best business decision we have ever made. Over the years they have helped us tremendously, aiding in our growth through multiple avenues and resources.”
“HomeServe’s success as a solution provider to millions of Americans is thanks to the strength of our contractor network,” said Tom Rusin, CEO of HomeServe North America. “Without a doubt, we get to work with the best heating, cooling, plumbing and electrical professionals in the country.”
K&S Plumbing Services LLC won the “Hero Award,” which was added this year to recognize the companies that put their own businesses and family needs on hold to help customers get the heat back on and fix significant water damage when the unprecedented Winter Storm Uri hit Texas in Feb. 2021.
“We received a phone call from HomeServe after Winter Storm Uri hit Texas in February 2021, they asked if we had any resources or personnel that we could send to Texas to help the community during the aftermath of the storm,” said Owner and CEO Danny Gingles and Owner and COO at K&S, Kiefer Gingles, in a prepared statement. “We loaded up a truck full of material and sent four techs out to Texas for a couple weeks to help any customers we could.
“These types of gestures are honestly commonplace with HomeServe. We have been part of numerous community projects paired with HomeServe and to see the impact they have directly on people’s lives is incredible. We look forward to a long future of growth and community service alongside HomeServe.”
Winter Storm Uri occurred from Feb. 13 through Feb. 17, 2021. It left nearly 4.5 million homes and businesses without power. There was an estimated $295 billion in damage and more than 100 people died.
“After the storm, we saw three times the normal volume of water jobs and a doubling of the number of interior plumbing jobs. Thanks to professionals in Texas and from around the country who came to the aid of our customers, we were able to get through this extremely challenging time. In the midst of adversity, these companies stepped up and truly made a difference.” Criscone said.
Winners for the various awards were selected based on performance metrics, score cards and customer feedback.